IGB Terms of Purchase
AMANDA KB COACHING
THE INTENSIVE GROWTH BLUEPRINT
TERMS OF ENROLLMENT
Please READ carefully. This is a legal contract.
The following Terms of Enrollment govern your participation in the Program presented by Amanda KB Coaching (“Company”). Please read these Terms of Enrollment carefully. By purchasing “The Intensive Growth Blueprint” (“Program” or “Product”), you (“Customer”, “Client”, “Member”, “you” or “your”) agree that your use of our Site, participation in our Program, and use of Program materials is governed by the following terms and conditions, together with our Terms of Service and Privacy Policy.
The Parties hereby agree to the following:
1. SERVICES
Intensive Growth Blueprint ("Program"): This is a 4-month business coaching program. The Program includes the following:
1 weekly group coaching call
4 individual coaching calls with Amanda
Private Client-Only Online Community for group support
2. PROGRAM/SERVICE DESCRIPTION
- Coaching calls: one (1) 60-minute group coaching call weekly on Zoom; four 30-minute individual coaching calls to be used throughout the Program (calls must be used before Program time is completed)
- Video course: access to video course for additional support in areas around marketing, websites/SEO, therapy intensives, and overcoming mindset blocks
- Support: Outside of coaching calls, additional support is provided in the Online Community Monday-Friday between 9am-5pm PST. Coach will respond to all messages by the end of the following business day (excluding standard holidays).
- SEO Support: Upon request, Coach's team will complete Done-For-You SEO Keyword Research and assist with Google Search Console & Analytics set up and optimization. (Note: As an IGB member, you can request SEO keyword research once as a courtesy to jumpstart your progress and lighten the load early on. Since this is a key skill for your business, future research will be your responsibility—but we offer plenty of resources to guide you through the process.)
- Review and Feedback: Coach will review additional documents (i.e., website pages, email sequences, etc.) and provide feedback via Google Docs or recorded video as needed. Coach will respond to request for feedback by end of the following business day and give Client timeline for review. Coach may take up to one week to provide comments and feedback on projects.
3. PROGRAM TUITION & PAYMENT
3.1 FEES
Fee for the Program is based on choice of payment plan. Customer elects to pay amount in (1) one payment of $3700 USD or (4) four payments of $997 USD (total – $3988 USD).
If the Customer is on a payment plan, first payment is due upon purchase, subsequent payments are spaced 30 days apart. All payments are non-refundable.
3.2 METHODS OF PAYMENT
If Customer elects to pay in FULL, Customer may pay by credit card or debit card. If Customer elects to pay by monthly installments, Customer authorizes the Company to charge Customer’s method of payment on file for all installment payments at the time they are due without additional authorization.
3.3 REFUND POLICY
No Refunds. The Coach is committed to providing a high-quality experience and expects the Client to engage fully in the Program. All payments made for the Program are non-refundable. No refunds will be issued for coaching services already provided, or for the Client’s inability to participate in the Program for any reason, including personal circumstances. In the event that the Coach is unable to fulfill her obligations, the Client will receive a refund for any portion of the Program that has been paid for but not yet delivered. No exceptions will be made to this policy.
No Chargebacks. The Client will not, under any circumstances, issue or threaten to issue any chargebacks to the Company or to the Client’s credit card and/or form of payment (i.e., PayPal) for any reason whatsoever related to the Program. In the event of a chargeback, the Company reserves its right to report it to the credit bureaus as a delinquent account.
3.4 LATE/NO PAYMENTS
The Client acknowledges that timely payment is a condition of continued participation in the Intensive Growth Blueprint coaching program. In the event of late payment, all program services—including, but not limited to, individual coaching sessions, group coaching calls, guest coaching calls, and engagement within the program’s Online Community—will be suspended until payment is remitted in full. Additionally, course access may be restricted. If payment is not received on or before the specified due date, the Coach or a representative of Amanda KB Coaching will issue a written notice to the Client, outlining instructions for immediate payment.
The Client shall have a grace period of seven (7) calendar days from the payment due date to fulfill the outstanding balance. Failure to remit payment within this 7-day period will result in automatic termination of the Client’s membership in the program, without exception. The Client understands that the seven (7) day grace period is a one-time allowance; any future late payments will result in immediate suspension of services and termination of program membership without an additional grace period.
4. TERM & TERMINATION
4.1 PROGRAM START DATE
The Client’s official start date for the Intensive Growth Blueprint coaching program will be Monday, June 2, 2025, regardless of whether the Client has attended their first group or individual coaching session. Clients have the option to begin their program time earlier, if desired. However, no changes or exceptions will be made to the official start date of June 2, 2025.
The Program is a minimum of 4 months long.
The Client may not terminate the Agreement prior to the end of the Term. The Coach may, for any reason, terminate the Agreement prior to the end of the term, with a refund issued to the Client for any unused portion of the Program.
The Client understands that the Parties do not have a relationship after the end of the Program. If the Parties choose to continue their relationship in any way, a separate and distinct agreement will be entered into and agreed upon.
4.2 PROGRAM PAUSE POLICY
The Client acknowledges that Program pauses in the Intensive Growth Blueprint coaching program are granted solely under extreme circumstances and are limited to a one-time courtesy. Any approved pause shall not exceed two (2) weeks, and all scheduled payments will remain due during the pause period, with no exceptions. This policy is in place to ensure equitable treatment for all participants and to maintain the resources and support provided through the Program.
4.3 1:1 COACHING SESSION POLICY
All 1:1 coaching sessions included in the Intensive Growth Blueprint coaching program must be utilized within the Client’s active membership period (4 months) at a rate of 1 call per month. Any unused 1:1 sessions will expire at the end of the Client’s program term and will not be redeemable thereafter. Graduates of the Program who wish to continue 1:1 coaching may book individual sessions directly with Amanda, subject to current coaching rates.
4.4 CANCELLATION & RESCHEDULING POLICY
The Client agrees to provide a minimum of twenty-four (24) hours’ notice to the Coach in the event they are unable to attend a scheduled appointment. The Client may reschedule their appointment through the online scheduling system if proper notice is given. If the Client cancels or reschedules an appointment with less than twenty-four (24) hours’ notice, they will not be permitted to reschedule that session. At the Coach’s sole discretion and subject to availability, the Coach may offer the Client the opportunity to reschedule upon payment of a $300 cancellation fee.
5. COMMITMENTS
5.1 CLIENT COMMITMENTS
- The Client shall participate fully in the Coaching Calls, and any other part of the program, to the best of their ability.
- The Client shall immediately inform the Coach of any issues or difficulties they may have with the Program.
- The Client shall complete payment of the Investment according to the Terms herein.
5.2 COACH COMMITMENTS
- The Coach shall participate fully and intently in the Coaching Calls, and any other part of the program, to the best of her ability.
- The Coach will support the Client to the best of her abilities in accordance with Section 1 of this Agreement.
- The Coach agrees to conduct the Coaching Sessions by Zoom or Google Meet.
- The Coach agrees to be responsive to Client via the Online Community, as described in Section 1.
6. FEEDBACK & TESTIMONIALS
The Client grants the Coach the right, title, and interest to share any and all communications, wins, screenshots of communications, or testimonials in connection with the Client's participation in the Program for the purposes of promoting and marketing the Program across social media, advertisements, the Coach's website, and to the Coach's future clients. The Client understands they will not receive any compensation for use of their likeness, testimonial, or image.
If, at any time, you, The Client, feel that your needs are not being met or you are not getting what you want out of the coaching or training group, please tell me, so we can discuss your needs and adjust your coaching program, as needed.
7. DISCLAIMER
The Client understands that the Coach is Business Coach.
The Client understands that the Coach is not an attorney, financial advisor, and/or accountant. The Coach and Client's work together is not a substitute for professional financial, business, or legal advice. The Client understands that the Coach does not guarantee any outcome, income revenue, and/or profit from the Parties' work together.
8. CONFIDENTIALITY
As a licensed psychologist, it is my duty to protect the confidentiality of the communications with my clients, including my coaching clients. The support staff of Amanda KB Coaching includes individuals who provide administrative support and are trained in the HIPAA requirements for confidentiality. I, The Coach, will only release information about our work to others with your written permission or if I am required to do so by a court order. There are some situations in which I am legally obligated by Federal and State laws to breach your confidentiality in order to protect others from harm, including the following: (1) If I have information that indicates that a child, elderly or disabled person is being abused, I must report that to the appropriate state agency; and; (2) If a client is an imminent risk to him/her/themself or makes threats of imminent violence against another person, I am required to take protective actions. These situations rarely occur in coaching practices, but if such a situation does occur, I will make every effort to discuss it with you before taking any action.
Some sessions are conducted in groups, including teleconference groups. You, The Client, agree to maintain the confidentiality of all information communicated to you by other coaching clients and by your Coach. It is understandable that progress is often enhanced when clients discuss their coaching relationship with trusted colleagues and friends. You can have these discussions with trusted colleagues and friends, but you agree not to share any information which would allow others in the group to be identified.
The Client should be aware that it is impossible to protect the confidentiality of Client information which may be transmitted electronically, i.e., electronic mail and other information stored on computers connected to the internet, by cordless or mobile telephones and similar telecommunication and computer equipment. Therefore, it is agreed between The Client and The Coach that unless The Client utilizes encryption and other forms of security protection, The Client waives any action legal or otherwise against The Coach and holds The Coach harmless for any interception of Client information resulting from the use of the above-mentioned equipment.
In addition to being a Coach, I am also a licensed psychologist in the State of Oregon with training and experience in diagnosing and treating emotional and psychological problems. Although there are some similarities between Coaching and psychotherapy, I, as The Coach, will not conduct psychotherapy. Coaching and psychotherapy are different modalities of counseling, and it is important that you as The Client understand the differences between them. Although both Coaching and psychotherapy utilize knowledge of human behavior, motivation, behavioral change, and interactive counseling techniques, there are major differences in the goals, focus, and level of professional responsibility.
I, The Coach, adopt The International Coach Federation’s definition of coaching quoted in part which is as follows:
Professional Coaching is an ongoing professional relationship that helps people produce extraordinary results in their lives, careers, businesses or organizations. Through the process of coaching, clients deepen their learning, improve their performance, and enhance their quality of life.
In each meeting, the client chooses the focus of conversation, while the coach listens and contributes observations and questions. This interaction creates clarity and moves the client into action. Coaching accelerates the client’s progress by providing greater focus and awareness of choice. Coaching concentrates on where clients are now and what they are willing to do to get where they want to be in the future. Coaches recognize that results are a matter of the client’s intentions, choices and actions, supported by the coach’s efforts and application of the coaching process.
You can expect that I, your Coach, will be honest and direct, asking straightforward questions and using challenging techniques to help you move forward. You are expected to evaluate your own progress; and, if the coaching is not working as you wish, you should immediately inform me, your Coach, so that we can both take steps to correct the problem. As with any human endeavor, coaching can involve feelings of discomfort and frustration which may accompany the process of change. Coaching does not offer any guarantee of success.
Psychotherapy, on the other hand, is a health care service. Its primary focus is to identify, diagnose, and treat nervous and mental disorders. The goals include alleviating symptoms, understanding the underlying personality dynamics which create symptoms, changing the dysfunctional behaviors which are the result of these disorders, and helping patients to cope with their psychological problems. While psychotherapy may be reimbursable through health insurance policies, Coaching services, at present, are not.
It is understood and agreed to by The Client and The Coach that if either of us recognizes that you, The Client, have a problem that would benefit from psychotherapy, I, The Coach, may refer or direct you to appropriate resources in addition to or in lieu of Coaching.
9. LIMITATIONS OF LIABILITY
Notwithstanding anything to the contrary contained herein, the Client's sole and exclusive remedy for negligence, failure to perform, or breach by the Coach hereunder shall be a refund of the amount paid but not earned on the Agreement. IN NO EVENT SHALL THE COACH BE LIABLE TO THE CLIENT FOR ANY INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES.
10. INDEMNIFICATION
Client agrees to indemnify and hold harmless the Coach, Amanda KB Coaching, LLC and its agents, employees, representatives, successors and assigns from all direct and third party claims, losses, expenses, fees, including attorneys' fees, costs, and judgments that may be asserted against Amanda KB Coaching, LLC or the Coach, by any third parties that result from the errors, negligence, acts, and/or commissions of the Client and/or the Coach.
11. ARIBITRATION
Any controversy or claim between the Parties shall be settled by arbitration before a single, mutually agreed upon arbitrator under the then current rules of the American Arbitration Association ("AAA"). If the Parties cannot agree upon an arbitrator, then each party shall appoint one arbitrator and then both arbitrators, in turn, shall appoint a third neutral arbitrator to hear the matter. The decision and award of the arbitrator shall be final and binding and the award so rendered may be entered in a state court of Oregon. The arbitration hearing shall be held in the state of Oregon. Each party shall pay its own costs and expenses elated to the arbitration, and shall split the cost of the arbitrator equally. The arbitrator will have no authority to award punitive or other non-compensatory damages to either party. No damages excluded by or in excess of any damage limitations set forth in the Agreement shall be awarded. The sole remedy for the Client shall be a refund of any amount paid to the Coach.
12. ENTIRE AGREEMENT
The Agreement contains the entire agreement between the Parties. There are no other promises or conditions in any other agreement (oral or written) between the Parties.
13. SEVERABILITY
The provisions of this Agreement shall be deemed severable, and the invalidity or enforceability of any provision shall not affect the validity and enforceability of any other provision hereof. If any Section, substance, sentence, or clause of this Agreement shall be adjudged illegal, invalid, or unenforceable, such illegality, invalidity, or unenforceability shall have no effect on the Agreement as a whole or on any Section, subsection, sentence, or clause hereof not expressly so adjudged.
14. MUTUAL NONDISCLOSURE
The Coach and The Client mutually recognize that they may discuss The Client’s future plans, business affairs, customer lists, financial information, job information, goals, personal information, and other private information. The Coach will not voluntarily communicate The Client's information to a third party. In order to honor and protect the Coach's intellectual properties, The Client expressly agrees not to disclose or communicate any proprietary information about the Coach's practice, materials, or methods to any third parties. The Coach and The Client agree to be bound by this mutual nondisclosure agreement during and after the termination of the Coaching relationship.
15. DISPUTE RESOLUTIONS
It is agreed between The Client, his or her assigns, family and estate and The Coach that any controversy or claim arising out of or relating to The Agreement, or the breach of this agreement, shall be settled by arbitration by an accredited individual or organization with an arbitrator whom we mutually agree upon. And, the arbitration may occur by telephone.
16. APPLICABLE LAW & VENUE
This Agreement shall be construed in accordance with, and governed by, the laws of the State of Washington applied to contracts that are executed and performed entirely in Washington. The exclusive venue for any court proceeding based on or arising out of this Agreement shall be Seattle, Washington.
17. HEADINGS
The headings used in this Agreement are for convenience only and shall not be used to limit or construe the contents of this Agreement.
By completing your purchase, you acknowledge that you have reviewed and agreed to the Terms and Conditions governing this Program. Your purchase constitutes your binding acceptance of these Terms and your agreement to comply with all policies and requirements stated herein. A copy of these Terms and Conditions is provided for your reference and shall serve as the governing document for your participation in the Program.